– Coronavirus Community Support

Posted on behalf of Fylde Borough Council

Community Support

The council is setting up a community hub in Fylde to support the isolated and lonely residents of the Borough who do not have friends, family or neighbours to assist during the period of isolation required as a result of the Coronavirus.

A helpline will be operational by the end of the week and further details of how the hub will operate and who they will serve will be issued in the next few days.

The services that we propose to help with initially are:

  • Food and essential supplies

If you need to access this support please email helpneeded@fylde.gov.uk  if you want to help provide the support in your community then please email helpoffered@fylde.gov.uk

We will also be launching a dedicated phone line in the coming days.  In the meantime please direct any calls to our Customer Services Team on 01253 658658

The council is also asking community groups and organisations who are already doing a great job offering support to local people to get in touch, so that activity can be co-ordinated across the borough.

Let us know what support your community group or organisation are/would like to offer during the Coronavirus outbreak:


 Vulnerable people can get Coronavirus support and approximately 1.5 million will be sent a letter explaining how they can access this support. However, if the vulnerable person can’t read it, aren’t IT literate or connected, or not registered with a GP, that person may not be aware of the extra support on offer.  Extremely vulnerable people should be registered on or referred to the following national website:


The information below is the updated list of diseases and conditions considered to be very high risk:

  1. Solid organ transplant recipients
  2. People with specific cancers
  • People with cancer who are undergoing active chemotherapy or radical radiotherapy for lung cancer
  • People with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
  • People having immunotherapy or other continuing antibody treatments for cancer
  • People having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
  • People who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs
  1. People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD
  2. People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell)
  3. People on immunosuppression therapies sufficient to significantly increase risk of infection
  4. People who are pregnant with significant heart disease, congenital or acquired”

We are facing an unprecedented situation and want to make sure that those most vulnerable in our community get the support they deserve.  Communities are already pulling together in response to the Coronavirus outbreak and working with the council to protect our residents, in particular those who are elderly, vulnerable or isolated.

You may have ideas for other forms of support, gaps in provision or things that may need further consideration in future, so please feel free to write about those in the form.

We know that well-meaning individuals are offering help locally, which is wonderful, at the moment we are collating details of support endorsed from a recognised group or organisation with formal volunteer structures in place.

Thank you for your assistance at this time.

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